Contact Us
Last updated: August 5, 2026
We'd love to hear from you. Whether you have a question about our free policy generator, found a bug, want to suggest a feature, or are interested in a partnership, here's how to reach us.
For general inquiries and support: [email protected]
We typically respond within 1-2 business days. Include your store URL and platform (Shopify, WooCommerce, WordPress, or custom) if your question is about a generated policy.
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What we can help with
- Questions about generating a privacy policy, terms of service, or refund policy
- Issues with the generator tool on any platform page
- Feature requests for new policy types or platforms
- Partnership and affiliate inquiries
- Bug reports and technical feedback
Response time
We're a small team. Most emails get a reply within 1-2 business days. For urgent matters related to a live store launch, mention "urgent" in the subject line and we'll prioritize it.
Legal disclaimer
Please note that we cannot provide legal advice. Our generated policies are templates designed to cover common ecommerce compliance requirements. For situation-specific legal guidance, consult a qualified attorney in your jurisdiction.
Need a compliant policy for your store? Generate one for free, no login required.